MM: Issues
Complaints
If you feel a person has violated our code of conduct in their discussion with you, you should inform your community Administrator. As a visitor, you do not have a community representative, but the Mayor would be happy to assist you. They will investigate the matter and if the complaint is upheld, the person will be subject to disciplinary procedures
Discipline
If a person is judged to have violated the site rules, they are subject to discipline by the Hall, up to and including suspension or termination of membership
Mediation
Occasionally, two members may have an issue that is not covered by the code of conduct, but which negatively affects their experience. In these situations, we may recommend mediation. This is not a requirement.
Chain of Command
If you are unsatisfied with the response of the Community Administrator, then you can escalate the incident to the Director of Membership. This is not for when the Hall has found there to be no issue
Unusual Circumstances
In rare circumstances, where a person’s presence is considered a danger to the site, or their conduct is so egregious that immediate action is required, the Amyrlin has the right to bypass the Hall and suspend membership
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