Difference between revisions of "Director of Moderators and Operators"

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m (→‎Director of the Department of Moderators)
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'''Position Level:''' [[Executive]]
 
'''Position Level:''' [[Executive]]
  
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'''Department:''' [[Department of Moderators]]/[[Executive Branch]]
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'''Department:''' [[Department of Moderators and Operators]]/[[Executive Branch]]
  
 
'''Rotation:''' Non rotating position
 
'''Rotation:''' Non rotating position
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'''Merit Eligibility:'''  [[Executive Merit]]
 
'''Merit Eligibility:'''  [[Executive Merit]]
 
===Chain of Command===
 
===Chain of Command===
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The Director of Moderators reports to the {{Keeper}}
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The Director of Moderators reports to the {{Keeper}}.
  
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[[Forum Moderators]] and [[Chat Operators]] report to the Director of Moderators
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[[Forum Moderators]] and [[Chat Operators]] report to the Director of Moderators.
 
==Duties and Responsibilities==
 
==Duties and Responsibilities==
 
*Handle hiring, replacing, and training new chat ops and forum mods
 
*Handle hiring, replacing, and training new chat ops and forum mods
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===Director of the Department of Moderators===
 
===Director of the Department of Moderators===
 
;Current
 
;Current
−
*[[Kelgan al'Moranwin]]: August 22, 2013 - present
+
*[[Asandra al'Terra]]: March 18, 2018 - present
 
;Previous
 
;Previous
 +
*[[Kelgan al'Moranwin]]: August 22, 2013 - March 17, 2018
 
*[[Karassa Souladrin]]: June 27, 2011 - August 22, 2013
 
*[[Karassa Souladrin]]: June 27, 2011 - August 22, 2013
 
*[[Vivianna L'antreau]]: November 14, 2009 - June 27, 2011
 
*[[Vivianna L'antreau]]: November 14, 2009 - June 27, 2011

Revision as of 05:11, 19 March 2018

Overview

The director handles all issues that pop up with our chat ops and the appropriate forum mods.

Position Level: Executive

Department: Department of Moderators and Operators/Executive Branch

Rotation: Non rotating position

Merit Eligibility: Executive Merit

Chain of Command

The Director of Moderators reports to the Keeper.

Forum Moderators and Chat Operators report to the Director of Moderators.

Duties and Responsibilities

  • Handle hiring, replacing, and training new chat ops and forum mods
  • Be second in line for all issues that pop up in community moderation.
  • Make decisions as to appropriateness of consequences for actions that occur in forums or in chat (with advisement from Director of Membership, Keeper, and Amyrlin) in a timely manner
  • Enact temporary bans to forums (particularly Current Events Forum) and chat
  • Keep records of all issues brought to light
  • Keep track of all operators, particularly with regards to time availability
  • Ensure that our chat rooms have at least one op in them at all times (this ties in with the above point)
  • Serve as sounding board for Amyrlin and Keeper as an Executive
  • Work with other Directors, particularly the Director of Community Outreach, for forum and chat events, and particularly the Director of Membership for coordination of actions that pass from Department of Moderators to Membership
  • Handle any complaints about how issues have been handled by ops/mods
  • Prepare quarterly reports to Amyrlin and Keeper

Expectations

  • Be extremely organized
  • Be able to employ tact and diplomacy, even with people you don't necessarily like or respect
  • Be a self-starter

Time Commitment

  • Be willing and able to spend at least 15 hours a week handling Departmental issues. This is an estimate. Some weeks are less, some are more, depending on what's happening in the forums.

Qualifications

  • Be a Senior Member with one year good standing
  • Have chat operator experience or willingness to learn, and must have phpBB forum moderator experience or willingness to learn. You must have experience with at least one of these.

History

Director of the Department of Moderators

Current
Previous
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