View source for Director of Moderators and Operators

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==Overview==
The Director handled all issues that pop up with our chat ops and the appropriate forum mods.

'''Position Level:''' [[Executive]]

'''Department:''' [[Department of Moderators and Operators]]/[[Executive Branch]]

'''Rotation:''' Non-rotating position

'''Merit Eligibility:'''  [[Executive Merit]]
===Chain of Command===
The Director of Moderators and Operators reported to the {{Keeper}}.

[[Mafia Moderator]]s, the [[Master/Mistress of Chat]], [[Forum Moderators]] and [[Chat Operators]] reported to the Director of Moderators and Operators.

==Duties and Responsibilities==
*Handle hiring, replacing, and training new chat ops and forum mods.
*Be second in line for all issues that pop up in community moderation.
*Make decisions as to appropriateness of consequences for actions that occur in forums or in chat (with advisement from [[Director of Membership]], {{Keeper}}, and {{Amyrlin}}) in a timely manner.
*Enact temporary bans to forums (particularly {{CE}}) and chat.
*Keep records of all issues brought to light.
*Keep track of all operators, particularly with regards to time availability.
*Ensure that our chat rooms have at least one op in them at all times (this ties in with the above point).
*Serve as sounding board for Amyrlin and Keeper as an Executive.
*Work with other Directors, particularly the [[Director of Community Outreach]], for forum and chat events, and particularly the [[Director of Membership]] for coordination of actions that pass from Department of Moderators to Membership.
*Handle any complaints about how issues have been handled by ops/mods.
*Prepare quarterly reports to Amyrlin and Keeper .
==Expectations==
*Be extremely organized.
*Be able to employ tact and diplomacy, even with people you don't necessarily like or respect.
*Be a self-starter.
===Time Commitment===
*Be willing and able to spend at least 15 hours a week handling Departmental issues. This is an estimate. Some weeks are less, some are more, depending on what's happening in the forums.
==Qualifications==
*Be a {{TS}} with one year good standing.
*Have chat operator experience or willingness to learn, and must have phpBB forum moderator experience or willingness to learn. You must have experience with at least one of these.

==History==
In September 2020 the [[Department of Moderators and Operators]] was disbanded and this role was defunct.
===Directors of the Department of Moderators and Operators===
*[[Nymala Ingasy]]: April 15, 2019 - September 26, 2020
*[[Asandra al'Terra]]: March 18, 2018 - April 14, 2019
*[[Kelgan al'Moranwin]]: August 22, 2013 - March 17, 2018
*[[Karassa Souladrin]]: June 27, 2011 - August 22, 2013
*[[Vivianna L'antreau]]: November 14, 2009 - June 27, 2011
*[[Calypsa al'Nicolai]]: May 9, 2009 - November 14, 2009
*[[Serinia Edoras]]: March 25, 2009 - May 9, 2009
*[[Melana al'Cairera]]: November 17, 2007 - March 25, 2009


[[Category:Department of Moderators and Operators Positions]]
[[Category:Former Tower Roles]]