Difference between revisions of "Survey Project Manager"

From Tar Valon Library
Jump to: navigation, search
Line 6: Line 6:
 
'''Rotation:''' This is a not rotating position
 
'''Rotation:''' This is a not rotating position
  
The MSPM is responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. The survey itself can change drastically from year to year depending on what sort of data Execs are looking for; the data is utilized to make decisions at Administrative meetings to strategically plan changes to the community.  
+
The Survey Project Manager (SPM) is primarily responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. The Membership Survey itself can change drastically from year to year depending on what sort of data Execs are looking for; the data is utilized to make decisions at Administrative meetings to strategically plan changes to the community.  Other surveys are produced and managed on an ad hoc basis depending on the needs of the organization.  The SPM manages a team of staff members who contribute to drafting, proofing, and analyzing the surveys.
 
===Chain of Command===
 
===Chain of Command===
 
The Membership Survey Project Manager reports to the [[Director of Administration]].
 
The Membership Survey Project Manager reports to the [[Director of Administration]].
  
Members of the Departement of Administration Staff serving as Membership Survey Staff report to the Membership Survey Project Manager.
+
Members of the Department of Administration Staff serving as Membership Survey Staff report to the Survey Project Manager.
 
===Merit Eligibility===
 
===Merit Eligibility===
 
==Job Duties==
 
==Job Duties==
Line 34: Line 34:
 
==Qualifications==
 
==Qualifications==
 
*Proficiency with Microsoft Office and Google Drive related document types
 
*Proficiency with Microsoft Office and Google Drive related document types
*Associates degree or better
+
*Associate's degree or better
 
*Community member in good standing
 
*Community member in good standing
 
*Member of 2 or more years
 
*Member of 2 or more years
Line 40: Line 40:
 
==History==
 
==History==
 
This was initially a staff level position and became an Admin level postiion December 15, 2012
 
This was initially a staff level position and became an Admin level postiion December 15, 2012
===Membership Survey Project Managers===
+
===Survey Project Managers===
 
*[[Mirandha Laflor]] - December 15 2012 - Present
 
*[[Mirandha Laflor]] - December 15 2012 - Present
 
*[[Ennairam Lamp]] - May 05, 2011 - December 14, 2012
 
*[[Ennairam Lamp]] - May 05, 2011 - December 14, 2012

Revision as of 19:21, 20 November 2013

Overview

Position Level: Administrator

Department: Department of Administration

Rotation: This is a not rotating position

The Survey Project Manager (SPM) is primarily responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. The Membership Survey itself can change drastically from year to year depending on what sort of data Execs are looking for; the data is utilized to make decisions at Administrative meetings to strategically plan changes to the community. Other surveys are produced and managed on an ad hoc basis depending on the needs of the organization. The SPM manages a team of staff members who contribute to drafting, proofing, and analyzing the surveys.

Chain of Command

The Membership Survey Project Manager reports to the Director of Administration.

Members of the Department of Administration Staff serving as Membership Survey Staff report to the Survey Project Manager.

Merit Eligibility

Job Duties

  • Solicit options for a membership question on the survey.
  • Evaluate the prior year survey questions for improvement - wording, paragraph vs scale, etc. Also addition/deletion of questions.
  • Liaise with other departments for updates to the questions in their sections annually.
  • Network with department directors and officers to determine intent behind questions.
  • Either alone or with department staff update Lime Survey software with edits to survey.
  • Liaise with Marketing and/or Community Outreach to prepare graphics and activities surrounding the survey including building anticipation and encouraging participation in the survey.
  • Clean survey data before sending to departmental staff for analysis.
  • Work with department staff, including Statistician (if position filled) to provide an executive summary for the Board and Execs for the Administrative Meeting.
  • Expand executive summary into full report to be provided to membership and archived in the Library. Ideally report would include comparison and trends against past surveys where possible as well as tie results to results of the Administrative Meeting.

Expectations

  • Check the relevant forum(s) and email weekly.
  • Participate in relevant forum discussions.
  • Respond to email within 4 days.
  • Confidentiality of both survey data as well as discussions within department forum
  • To meet deadlines as provided, or communicate any difficulties as soon as aware of said difficulty.

Time Commitment

This position has variable time commitment, which averages 3 hours a week.

Qualifications

  • Proficiency with Microsoft Office and Google Drive related document types
  • Associate's degree or better
  • Community member in good standing
  • Member of 2 or more years

History

This was initially a staff level position and became an Admin level postiion December 15, 2012

Survey Project Managers