Zera is an innkeeper in Cairhien; she owns The Bunch of Grapes (TGH: 26). She has white hair, dark skin and sharp eyes; she is not herself from Cairhien (TGH: 26).
Zera greets Rand and the others when they come to her inn seeking Thom (TGH: 26).
Zera tries to keep Thom from playing The Game of Houses (TGH: 26).
Zera tells Thom that the men who killed Dena work for Galldrian and that Barthanes is dead; she tells him he has to leave the city and warns him not to try killing Galldrian (TGH: 34).