Difference between revisions of "Director of Moderators and Operators"

Revision as of 18:41, 28 March 2014

Position Level: Executive

Department: Department of Moderators/Executive Branch

Rotation: Non rotating position

Merit Eligibility: Executive Merit

The director handles all issues that pop up with our chat ops and the appropriate forum mods.

The Director of Moderators reports to the Keeper

Forum Moderators and Chat Operators report to the Director of Moderators

Handle hiring, replacing, and training new chat ops and forum mods
Be second in line for all issues that pop up in community moderation.
Make decisions as to appropriateness of consequences for actions that occur in forums or in chat (with advisement from Director of Membership, Keeper, and Amyrlin) in a timely manner
Enact temporary bans to forums (particularly Current Events Forum) and chat
Keep records of all issues brought to light
Keep track of all operators, particularly with regards to time availability
Ensure that our chat rooms have at least one op in them at all times (this ties in with the above point)
Serve as sounding board for Amyrlin and Keeper as an Executive
Work with other Directors, particularly the Director of Community Outreach, for forum and chat events, and particularly the Director of Membership for coordination of actions that pass from Department of Moderators to Membership
Handle any complaints about how issues have been handled by ops/mods
Prepare quarterly reports to Amyrlin and Keeper

Be extremely organized
Be able to employ tact and diplomacy, even with people you don't necessarily like or respect
Be a self-starter

Be willing and able to spend at least 15 hours a week handling Departmental issues. This is an estimate. Some weeks are less, some are more, depending on what's happening in the forums.

Be a Senior Member with one year good standing
Have chat operator experience or willingness to learn, and must have phpBB forum moderator experience or willingness to learn. You must have experience with at least one of these.

Revision as of 11:44, 21 January 2014 (view source) Toral Delvar (talk \| contribs) ← Older edit	Revision as of 18:41, 28 March 2014 (view source) Kitan Tataru (talk \| contribs) m (moved Director of Moderators to Director of Moderators and Operators: Postion name change in Spring 2014 admin meeting) Newer edit →
(No difference)