Difference between revisions of "Tower Mediator"
Tallan Daar (talk | contribs) (→History) |
Tallan Daar (talk | contribs) (job updates Jan 16 2022) |
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==Overview== | ==Overview== | ||
− | The Tower Mediator offers peer mediation when conflicts occur by facilitating communication and understanding on both sides of the disagreement. They use conflict resolution strategies to help members hear each other and come to a satisfactory resolution. | + | The Tower Mediator offers peer mediation when conflicts occur by facilitating communication and understanding on both sides of the disagreement. They use conflict resolution strategies to help members hear each other and come to a satisfactory resolution. Tower Mediators does not make any decisions regarding a potential consequence for violations to the Code of Conduct, but they have an equal voice to the Director of Membership in making suggestions to the Cordamora for violations reported through any channel. |
+ | |||
+ | The person(s) in this role also oversees the Forum Content Moderators/Discord Operators. | ||
'''Position Level:''' [[Admin]] | '''Position Level:''' [[Admin]] | ||
− | '''Department:''' | + | '''Department:''' Non Departmental |
'''Rotation:''' Non-rotating position | '''Rotation:''' Non-rotating position | ||
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===Chain of Command=== | ===Chain of Command=== | ||
− | The Tower Mediator reports to the | + | The Tower Mediator reports to the {{Cordamora}}. |
==Duties and Responsibilities== | ==Duties and Responsibilities== |
Revision as of 09:53, 16 January 2022
Contents
Overview
The Tower Mediator offers peer mediation when conflicts occur by facilitating communication and understanding on both sides of the disagreement. They use conflict resolution strategies to help members hear each other and come to a satisfactory resolution. Tower Mediators does not make any decisions regarding a potential consequence for violations to the Code of Conduct, but they have an equal voice to the Director of Membership in making suggestions to the Cordamora for violations reported through any channel.
The person(s) in this role also oversees the Forum Content Moderators/Discord Operators.
Position Level: Admin
Department: Non Departmental
Rotation: Non-rotating position
Merit Eligibility: Administrator Merit
Contact
To contact the Tower Mediators, email mediation@tarvalon.net.
Chain of Command
The Tower Mediator reports to the Cordamora.
Duties and Responsibilities
- Mediate conflicts between members as they arise, either at the request of members or at the request of site administration.
- Encourage communication and understanding on both sides of the disagreement.
- Document interaction and report resolution results to the Director of Membership.
Expectations
Time Commitment
- Must be able to dedicate 10-15 hours per week, though this could fluctuate depending upon need.
Qualifications
- Must be a member in good standing for at least 12 months.
- Must be trustworthy and able to keep discussions confidential.
- Must work well with others, and be able to stay in timely contact with the Director and fellow admins.
- Must have conflict resolution skills, and be willing to work with parties who will be at odds with one another.
- Must be knowledgeable about with our Membership Manual, Code of Conduct, and Bylaws.
- The ideal candidate will have formal conflict resolution or de-escalation training/experience.
History
The position was first advertised June 28, 2020.
Tower Mediators
- Current
- Calen Velervron: July 17, 2020 - present
- Previous
- Alyria Ess: July 17, 2020 - October 5, 2021