Difference between revisions of "Survey Project Manager"

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(retired position)
 
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==Overview==
 
==Overview==
The Survey Project Manager (SPM) is primarily responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. The Membership Survey itself can change drastically from year to year depending on what sort of data Execs are looking for; the data is utilized to make decisions at Administrative meetings to strategically plan changes to the community.  Other surveys are produced and managed on an ad hoc basis depending on the needs of the organization. The SPM manages a team of staff members who contribute to drafting, proofing, and analyzing the surveys.
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The Survey Project Manager (SPM) was primarily responsible for the planning, execution, analysis, and reporting of the annual [[Membership Survey]]. Other surveys were produced and managed on an ad hoc basis depending on the needs of the organization. The SPM managed a team of staff members who contribute to drafting, proofing, and analyzing the surveys.
  
 
'''Position Level:''' [[Administrator]]
 
'''Position Level:''' [[Administrator]]
  
'''Department:''' [[Department of Administration]]
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'''Department:''' [[Department of Research and Records]]
  
'''Rotation:''' This is a not rotating position.
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'''Rotation:''' Non-rotating position
  
 
'''Merit Eligibility:''' [[Administrator Merit]]
 
'''Merit Eligibility:''' [[Administrator Merit]]
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<!--===Contact===
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To contact the Survey Project Manager, email [mailto:survey@tarvalon.net survey@tarvalon.net].-->
  
 
===Chain of Command===
 
===Chain of Command===
The Survey Project Manager reports to the [[Director of Administration]].
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The Survey Project Manager reported to the [[Director of Research and Records]].
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The [[Survey Team]] reported directly to the Survey Project Manager.
  
Members of the Department of Administration Staff serving as members of the Survey Team report to the Survey Project Manager.
 
===Merit Eligibility===
 
 
==Duties and Responsibilities==
 
==Duties and Responsibilities==
 
*Solicit options for a membership question on the survey.
 
*Solicit options for a membership question on the survey.
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*Liaise with Marketing and/or Community Outreach to prepare graphics and activities surrounding the survey including building anticipation and encouraging participation in the survey.
 
*Liaise with Marketing and/or Community Outreach to prepare graphics and activities surrounding the survey including building anticipation and encouraging participation in the survey.
 
*Clean survey data before sending to departmental staff for analysis.
 
*Clean survey data before sending to departmental staff for analysis.
*Work with department staff, including Statistician (if position filled) to provide an executive summary for the Board and Execs for the Administrative Meeting.
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*Work with department staff, including Statistician (if position filled) to provide an executive summary for the Board and Execs for the [[Executive Meeting]].
*Expand executive summary into full report to be provided to membership and archived in the Library. Ideally report would include comparison and trends against past surveys where possible as well as tie results to results of the Administrative Meeting.  
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*Expand executive summary into full report to be provided to membership and archived in the Library. Ideally report would include comparison and trends against past surveys where possible as well as tie results to results of the Executive Meeting.  
 
==Expectations==
 
==Expectations==
 
*Check the relevant forum(s) and email weekly.
 
*Check the relevant forum(s) and email weekly.
 
*Participate in relevant forum discussions.
 
*Participate in relevant forum discussions.
 
*Respond to email within 4 days.
 
*Respond to email within 4 days.
*Confidentiality of both survey data as well as discussions within department forum
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*Confidentiality of both survey data as well as discussions within department forum.
 
*To meet deadlines as provided, or communicate any difficulties as soon as aware of said difficulty.
 
*To meet deadlines as provided, or communicate any difficulties as soon as aware of said difficulty.
 
===Time Commitment===
 
===Time Commitment===
 
This position has variable time commitment, which averages 3 hours a week.
 
This position has variable time commitment, which averages 3 hours a week.
 
==Qualifications==
 
==Qualifications==
*Proficiency with Microsoft Office and Google Drive related document types
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*Proficiency with Microsoft Office and Google Drive related document types.
*Associate's degree or better
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*Associate's degree or better.
*Community member in good standing
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*Community member in good standing.
*Member of 2 or more years
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*Member of 2 or more years.
 
==History==
 
==History==
This was initially a staff level position and became an Admin level postion December 15, 2012.  
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This was initially a [[staff]] level position and became an [[admin]] level position December 15, 2012.  
  
 
This position was called Membership Survey Project Manager until August 9, 2013.
 
This position was called Membership Survey Project Manager until August 9, 2013.
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After the [[Winter 2016 Admin Meeting]] and the disbanding of the [[Department of Administration]] the role was transferred into the [[Department of Research and Records]].
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The position was vacant from the end of 2020 until July 2022, when it was officially disbanded, with some of its duties transferring to the new [[Reports Manager]] position.
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===Survey Project Managers===
 
===Survey Project Managers===
*[[Mirandha Laflor]]: December 15, 2012 - Present
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*[[Elanda Tonil]]: August 13, 2018 - December 28, 2020
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*[[Cahalan Sothron]]: April 12, 2015 - August 12, 2018
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*[[Mirandha Laflor]]: December 15, 2012 - April 11, 2015
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===Membership Survey Project Managers===
 
===Membership Survey Project Managers===
 
*[[Ennairam Lamp]]: May 5, 2011 - December 14, 2012
 
*[[Ennairam Lamp]]: May 5, 2011 - December 14, 2012
 
*[[Mashiara Al'Kama]]: Unknown - December 3, 2009  
 
*[[Mashiara Al'Kama]]: Unknown - December 3, 2009  
[[Category:Department of Administration]]
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[[Category:Former Department of Research and Records Positions|*]]
[[Category:Tower Roles]]
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[[Category:Former Department of Administration Positions]]
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[[Category:Former Tower Roles]]
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[[Category:Membership Surveys]]

Latest revision as of 06:06, 1 August 2022

Overview

The Survey Project Manager (SPM) was primarily responsible for the planning, execution, analysis, and reporting of the annual Membership Survey. Other surveys were produced and managed on an ad hoc basis depending on the needs of the organization. The SPM managed a team of staff members who contribute to drafting, proofing, and analyzing the surveys.

Position Level: Administrator

Department: Department of Research and Records

Rotation: Non-rotating position

Merit Eligibility: Administrator Merit


Chain of Command

The Survey Project Manager reported to the Director of Research and Records.

The Survey Team reported directly to the Survey Project Manager.

Duties and Responsibilities

  • Solicit options for a membership question on the survey.
  • Evaluate the prior year survey questions for improvement - wording, paragraph vs scale, etc. Also addition/deletion of questions.
  • Liaise with other departments for updates to the questions in their sections annually.
  • Network with department directors and officers to determine intent behind questions.
  • Either alone or with department staff update Lime Survey software with edits to survey.
  • Liaise with Marketing and/or Community Outreach to prepare graphics and activities surrounding the survey including building anticipation and encouraging participation in the survey.
  • Clean survey data before sending to departmental staff for analysis.
  • Work with department staff, including Statistician (if position filled) to provide an executive summary for the Board and Execs for the Executive Meeting.
  • Expand executive summary into full report to be provided to membership and archived in the Library. Ideally report would include comparison and trends against past surveys where possible as well as tie results to results of the Executive Meeting.

Expectations

  • Check the relevant forum(s) and email weekly.
  • Participate in relevant forum discussions.
  • Respond to email within 4 days.
  • Confidentiality of both survey data as well as discussions within department forum.
  • To meet deadlines as provided, or communicate any difficulties as soon as aware of said difficulty.

Time Commitment

This position has variable time commitment, which averages 3 hours a week.

Qualifications

  • Proficiency with Microsoft Office and Google Drive related document types.
  • Associate's degree or better.
  • Community member in good standing.
  • Member of 2 or more years.

History

This was initially a staff level position and became an admin level position December 15, 2012.

This position was called Membership Survey Project Manager until August 9, 2013.

After the Winter 2016 Admin Meeting and the disbanding of the Department of Administration the role was transferred into the Department of Research and Records.

The position was vacant from the end of 2020 until July 2022, when it was officially disbanded, with some of its duties transferring to the new Reports Manager position.

Survey Project Managers

Membership Survey Project Managers